We received an important delivery to our house on Christmas Eve. The white van man was parked on our driveway not apparently doing anything. I stepped out into the winter weather to enquire if I could help.
He explained that his machine was linked to a computer and his delivery to me was scheduled for five minutes time so he would have to wait for the time to pass before his machine would produce the screen for my goods for me to sign.
I cannot imagine that this process is any help to senior management and I'm sure it does nothing to inspire loyalty or job satisfaction for white-van-man.
If you can offer a reason for this procedure please let me know.
We operate two small holiday caravan parks in the north-west corner of Worcestershire near Tenbury Wells. Some of the caravans are privately owned and others are let for family holidays. All caravans have fully fitted kitchens and bathrooms and are connected to mains electricity and water. Most have two bedrooms and sleep up to a maximum of four people. We pride ourselves on our personal welcome and customer care
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